Program Assistant: Foster Grandparents Program
Job no: 495894
Work type: Regular
Location: West LA Campus
Categories: Graduate School of Education and Psychology, Administrative/Office Support
The Program Assistant is responsible for volunteer placement and support of the Foster Grandparent Program. The Program Assistant provides oversight of approximately 100 volunteers placed at 12 volunteer stations located primarily in Service Planning Area (SPA) number 6 and 8. The Program Assistant is to insure that volunteers have the resources and support needed in order to continue service within the community.
- Case Management-provide holistic and comprehensive records management to include intake, eligibility assessments, goal setting, program monitoring, and evaluation. Collect various forms to include health screenings, volunteer applications, financial record, etc. on an annual basis, ensuring program compliance. Input accurate and complete data for all volunteers. Collect monthly timesheets and quarterly contribution records in order to ensure that all reimbursements are issued in a timely manner. Facilitate monthly payments to volunteers based on timesheets at an hourly rate that is stipulated by the FGP grant.
- Supervise Volunteer Stations-regularly communicate with site partners in order to ensure that the volunteer stations meet specified requirements per the FGP handbook. Maintain a positive working relationship with all partners in order to ensure continued alliance for volunteer placements.
- Recruitment-develop, coordinate, and implement marketing, recruitment and retention strategies to ensure availability of qualified volunteers. Host monthly informational meetings in the specified service area in order to engender program support and awareness. Research the internet for recruitment advertisement sites, job fairs and organization membership for educational/volunteer-related recruitment in order to increase program visibility. Analyze, respond to and resolve recruitment issues.
- Volunteer Development-plan and coordinate monthly in-service trainings to ensure that volunteers are continually prepared for their service opportunity. Plan and implement New Volunteer Orientation by-monthly or on an as needed basis. Secure partnerships and resources that will supplement volunteer training and development needs.
- Outreach-in coordination with the FGP team, create and implement an outreach plan. Attend relevant community meetings participate in relevant councils, roundtables and committees that support effectiveness of the outreach plan. Network in order to increase visibility of the FGP program.
- Uphold University mission through work performed.
- Perform other job-related duties as assigned, including performing special projects as assigned and managing related monies/budgets within the scope of the Program Assistant Function.
The above information has been designed to indicate the general level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Skills and Qualifications
Required: BA or equivalent (4) years of applicable related experience is acceptable; experience working with vulnerable populations, particularly at –risk seniors and youth. Knowledge of community resources and counseling/social work practices with high risk populations. Excellent interpersonal and public relations skills; strong oral and written communication skills; organized and detail oriented; works effectively with coworkers, volunteers and community members by communicating the vision of the Foster Grandparent Program; excellent record keeping and data entry skills; addressing others by name, title or other respectful identifier; and respecting the diversity of our work force in actions, words and deeds. Scanner, copier, faxed machines, Microsoft Office software and other university wide applications.
Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.
Offers of employment are contingent upon successful completion of a criminal, education and employment screening.
This is a regular, non-exempt, 40 hour per week position.
Salary: $20 per hour
Advertised: Pacific Daylight Time
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