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Program Associate, Online Programs

Apply now Job no: 497350
Work type: Restricted
Location: West LA Campus
Categories: Graziadio Business School

This position coordinates and assists with various administrative and student support functions housed in the Part-Time Programs Office at the Pepperdine Graziadio Business School. The Part-Time Programs Office is responsible for managing a diverse portfolio of graduate and undergraduate degree degrees, designed for working professionals seeking a flexible and customizable educational experience.This particular position will be primarily dedicated to supporting the growing subset of programs delivered in the online format.


  • Under the direction of the Director of Student Academic Services, perform a range of administrative procedures associated with the online course scheduling and registration process.
  • Collect, process, and follow-up with appropriate departments on various academic and administrative requests submitted to the Program Office (e.g., course additions and withdrawals, term cancellations, transfers of credit, grade appeals/changes, tuition refunds, etc.).
  • Manage regular and special communication initiatives for the Program Office, including maintenance of the Program Office Community Website, distribution of weekly e-Bulletin, dissemination of surveys, and other announcements to students, faculty, and staff.
  • Assist with planning and logistical coordination of academic and co-curricular activities managed by the Program Office, including New Student Welcome events, residential workshops, and Simulation weekends.
  • Provide Program Office budget support by tracking resource allocation, processing requisitions and reimbursements, reconciling expenditures, and handling transactions with approved vendors.
  • Schedule and coordinate logistics for department meetings, retreats, and other events; serve as note-taker as requested.
  • Other duties and projects, as assigned by supervisor(s).
  • Uphold University mission through work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required: Bachelor's degree required, along with superb organizational skills and keen attention to detail. A strong customer service orientation is a must.  Minimum 2 years of experience supporting administrative functions an academic environment. Basic familiarity with academic and budget cycles. Ability to develop and analyze methods for efficient work-flow management in an academic setting. Basic understanding of budget and data management systems. Effective written and verbal communication skills. Strong time management and multi-tasking abilities. Strong PC skills and familiarity with Microsoft and Adobe office products. Typing 55+ WPM.

Preferred: Three (3) or more years of experience supporting academic programs in a fast-paced, high-volume setting. Prior experience with PeopleSoft, NOLIJ, Salesforce or similar university information systems.

Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening.

This is a restricted, nonexempt, 40 hour per week position.

Salary: Commensurate with experience

Advertised: Pacific Daylight Time
Applications close:

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