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Director, Admissions and Financial Aid

Apply now Job no: 497374
Work type: Regular
Location: West LA Campus
Categories: Graziadio Business School

The Director of Admissions and Financial Aid is responsible for the direction and coordination of all activities pertaining to the administration of admissions processing and financial aid initiatives at Pepperdine Graziadio Business School, as well as for the supervision and operation of the Admissions Advisors and Financial Aid teams.


  • Oversee and supervise the day-to-day operations within the areas of Admissions processing and Financial Aid.

  • Admissions Processing:

    • Assist in the review of applications for admission, approximately 2500-3000 applications per year.

    • Accurately forecast projected new students on a periodic basis for each scheduled class.

    • Continuously stay updated on policies and procedures, as provided by the University.

    • Maintain a relevant understanding of regulations associated with the Family Education Rights and Privacy Act (FERPA) with regards to distribution of student information and ensuring regulations are followed at all times.

    • Assist with operation of the admissions database (Peoplesoft, NOLIJ, Softdocs, etc).

    • Manage the various admissions inboxes (general inbox, waiting list inbox, etc).

    • Assist with pipeline programs and diversity initiatives in coordination with the Enrollment Management team.

    • Accurately and completely explain educational programs, expected outcomes, student services, and financial consideration to students, parents, and educators.

  • Financial Aid:

    • Prepare reports for submission to governmental agencies and other sources of student financial aid funds.

    • Coordinate all campus Financial Aid administrative activities.

    • Direct the financial aid award process at the campus in accordance with current Federal and State regulations, College policies and procedures.

    • Assist students with complaints and appeals about decisions made concerning federal, state, and college policies.

    • Serve as a campus representative on College-wide committees that deal with Financial Aid.

    • Resolve issues and problems that may arise with students, staff, faculty, outside agencies and the community as they pertain to Financial Aid.

    • Work in coordination with the College-wide Financial Aid Director to ensure effective and efficient delivery of services at the Campus.

  • Perform other duties as assigned.
  • Uphold University mission through work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required: Master's degree in a related field and five (5) years of administrative experience in financial aid or other related areas of student affairs; or Bachelor's degree in a related field and nine (9) years of administrative experience in financial aid or other related areas of student affairs. Knowledge and understanding of university organization, goals and objectives, and policies and procedures. Working knowledge of Federal and State financial aid programs and applicable rules and regulations. Experience using PeopleSoft, Salesforce, Blackboard/Prizm, and other database management tools. Possess excellent organizational and communication skills (both oral and written). Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to work in a multi-ethnic and multi-cultural environment with students, faculty, and staff. Ability to work a flexible schedule including evening and weekend assignments.

Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening.

This is a regular, exempt, 40 hour per week position.

Salary: Commensurate with experience

Advertised: Pacific Daylight Time
Applications close:

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