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Coordinator, Recruitment

Apply now Job no: 497394
Work type: Restricted
Location: West LA Campus, Malibu Campus
Categories: Graziadio Business School

This position provides administrative support to the Recruitment department through efficient management of resources, excellent customer service and effective coordination of assigned tasks. This position directly supports the University's mission and strategic plan by sharing our commitment to transform students' lives through education by supporting prospective student efforts to join the Pepperdine learning community.


  • Coordinate and provide support for recruitment events and activities, including prospective student outreach, information sessions, webinars, promotional and international events (where relevant).
  • Reception and prospective student visit facilitation and support: provide exceptional service to prospective student visitors and support all reception duties and data entry.
  • Administrative support: assist in arranging travel, managing schedules, interfacing with vendors, event support, conducting call campaigns and other duties as assigned.
  • Activity support: respond to incoming general inquiries, complete a high volume of outbound outreach to prospective students, complete data entry, CRM management, etc.
  • Office Management: manage expense reports, accounts payable, ordering, inventories, inter-office coordination and prospective student interactions.
  • Other projects as assigned.
  • Uphold University mission through work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required: Progress toward a bachelors degree degree in business, communications or higher education administration. Previous experience with customer service. Excellent written and verbal communication skills; strong professional and interpersonal skills; ability to take initiative, multi-task and work independently and effectively in a team-oriented environment; highly organized and very detail-oriented. Strong computer skills; must be proficient in MS Office, database management.

Preferred: Completed bachelors degree. Three years of work experience in office administration, sales, higher education administration or related field. Experience in customer service, sales, accounting or research, or a combination of these. Experience with CRM management. Have a good understanding of the nuances of marketing graduate education; a highly professional, polite and diplomatic approach to customer service and to the work environment; experience in public speaking; experience in cross-cultural communications and cultural sensitivity. Advanced skills in data management and data analysis; experience with a CRM system; good research skills.

Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening.

This is a restricted, nonexempt, 40 hour per week position.

Salary: Commensurate with experience

Advertised: Pacific Daylight Time
Applications close: Pacific Standard Time

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