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Senior Instructional Technologist

Apply now Job no: 499190
Work type: Restricted
Location: Malibu Campus
Categories: Communication/PR/Marketing, Technology, Information Technology

The Senior Instructional Technologist works closely with the Manager of Technology and Learning to contribute to a university-wide strategic vision for technology and learning. This person acts as a vital member of Pepperdine’s teaching and learning community by working with undergraduate and graduate schools' internal Information Technology staff to develop instructional faculty development plans, researching advances in course development technologies, and performing other related duties as assigned.


  • TRAINING & SUPPORT: Supports the ongoing instructional technology needs of the faculty of Pepperdine University, providing outstanding customer service. Documents processes and solutions and develops end-user guidelines and case studies on best practices. Conducts orientation and training events. Consults with professors to offer guidance on tools, content, and best practices. Follows up routinely with faculty members to assure successful implementation of instructional strategies. Conducts cross-training events for Information Technology and school staff to better support learning tools across the institution.
  • COMMUNICATION & RELATIONSHIPS: Represents Pepperdine and IT in a professional manner when collaborating with internal and external stakeholders. Develops and maintains strong partnerships with campus personnel and departments, as well as with external vendors and service providers, to assure current and future operation success. Promotes a university-wide strategic vision for technology and learning. Shares Technology and Learning's successes with the Pepperdine academic community. Identifies and highlights faculty accomplishments.
  • PROJECT MANAGEMENT: Works on multiple projects and participates in the project planning process with clients, business analysts, and team members. Leads select projects.
  • SYSTEMS & RESOURCE MANAGEMENT: Manages select learning tools. Responsibilities include troubleshooting and systems support; reviewing the tools in the areas of security, reliability, and automation; assisting with user enrollment and course creation as needed; and monitoring system performance and data integrity.
  • RESEARCH & ANALYSIS: Reviews periodicals, journals, and other sources of information to keep abreast of new developments in technology, solutions to common issues, and educational technology best practices. Analyzes data from learning tools to generate reports on usage and effectiveness. Analyzes data from support requests (in-person, email, support ticket, etc.) to recommend improvements to systems, documentation, training, or other services.
  • ADMINISTRATION: Reviews and submits regular paperwork and processes, such as status reports, bi-weekly or monthly timesheets, assessments for mid-year and annual reviews, and other routine IT and University practices.
  • COLLABORATION - As needed or required: Provides backup support and assistance to other team members. Collaborates with co-workers and university colleagues on departmental, division-wide, and institutional projects. Shares process information and makes informal recommendations on how to improve processes and overall job execution within team/department.
  • COMMITTEES - As needed or required: Serves on various committees within the Information Technology division. Participates in external university committees.
  • DEVELOPMENT - As needed or required: Attends trainings, vendor presentations, user group meetings, conferences and seminars. Engages regularly in individual professional development related activities to remain current with industry technology trends and work processes.
  • BEYOND JOB DUTIES - As needed or required: Volunteers to undertake tasks that stretch the employee's capabilities. Performs other related duties as assigned.
  • UNIVERSITY MISSION - Understands and supports the Christian mission of the University. Upholds the University mission through team location atmosphere and work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required: Bachelor’s degree in education (learning technologies, educational technology, or instructional design), information technology, computer science, business, or other related field; courses in technology, education, graphic or information design; certification in computer applications. Minimum 2 years of relevant IT work experience. Demonstrates working knowledge of basic hardware and software products and problem solving/troubleshooting skills. Advanced knowledge of working with computers and applications in a networked environment; knowledge working with Microsoft Office applications; file conversion, HTML and/or HTML editors; Website administration; graphic design software and graphic preparation for various delivery (Web, PowerPoint, etc.); digitization of materials (graphic and text scanning, slide scanning, etc.); knowledge of pedagogical theory, tips and techniques using technology, and learning management systems.

Preferred: Experience training end users in hardware or software in an academic setting. Record of innovation and creativity in identifying and integrating technological solutions to pedagogical needs. Knowledge of widely-used and emerging hardware, software, applications, resources and techniques within an academic environment. Evidence of ability to generate faculty enthusiasm for and engagement in the use of new technologies for teaching. Experience supporting learning management systems and other tools widely-used for teaching, such as Sakai. Experience with Web authoring tools, Web-based collaboration environments, multimedia tools, presentation software, streaming video and learning management systems. Experience designing and developing Web-based instructional resources which incorporate graphics, audio and video.

Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. Qualified applicants with criminal histories will be considered for employment in compliance with all applicable laws.

This is a restricted, exempt, 40 hour per week position.

Salary: Commensurate with experience

Advertised: Pacific Daylight Time
Applications close:

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