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Special Programs Manager

Apply now Job no: 498887
Work type: Regular
Location: Malibu Campus
Categories: Communication/PR/Marketing, Event Planning

The Special Programs Manager is responsible for planning, organizing, and overseeing films, events, the bi-monthly farmers market, and Pepperdine-generated programs, ensuring excellence in the execution of events and overnight stays as an outstanding exemplar for the Pepperdine community. The Special Programs Manager will be responsible for hiring, training, and managing student employees to assist in duties, and coordinating components for the successful implementation of client services, including but not limited to contracts, insurance compliance, accounts payables and receivables, AV technical assistance, and program expansion.

An ability to create and maintain exceptional relationships with clients both internal and external to the University are essential to the position. Development of strong working relationships with campus partners, such as Housing and Residence Life, Dining Services, Public Safety, Information Technology, Facilities, Athletics, and more are also required. Additionally, the Special Programs Manager must be willing to work flexible hours, including late nights and weekends. The Special Programs Manager will report to the Director of Special Programs and assist in strategizing efforts for increasing revenue through efficient, mission-aligned use of the University's campuses and centers.

Duties

  • Oversee all aspects of film, events, the bi-monthly farmers market, and internal client program operations and strategy by conducting needs assessments and continually developing better processes.
  • Manage student employees in the specific areas of film, events, and summer program assistance for the successful coordination of client and University services.
  • Initiate and develop research to increase revenue related to films, events, and internal client programming; assist in the department's overall strategic efforts for expansion through mission-aligned use of all University-associated campuses.
  • Supervise and ensure excellence in client communications, organizations of events and programs, site visits, and coordination of services provided.
  • Generate and review compliance materials for films, events, and internal programs, including, but not limited to, insurance, University policies, and contracts.
  • Assist in managing accounts payable and receivable communications between clients and department, and upholding University financial policies.
  • Review and assist in the preparation of insurance certificates for external clients and internal departmental sponsorships.
  • Utilize traditional and social media marketing to expand client base for films, events, and internal programming while ensuring all new programming is educationally linked and compatible with the University's mission.
  • Work in partnership with the Chaplain's Office to oversee the use of Stauffer Chapel.
  • Perform other duties as assigned by the Director of Special Programs, Associate Director of Special Programs, Director of Budget and Administrative Services, Campus Operations, and Business Services, and/or the Vice President for Campus Operations and Human Resources.
  • Uphold University mission through work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required: Bachelor's degree; two years of relevant experience; exceptional written and oral communication skills; superior interpersonal capabilities; customer service mindset; exceptional organizational skills; knowledge of systems for project management and timely completion of tasks in high pressure environments; sound judgment and discretion; expertise in mentoring and supervising employees; familiarity with drafting and negotiating contracts and leases; technical acumen and comfort using electronic scheduling programs; understanding of the unique needs of short-term facility use and associated maintenance. Proficiency in Microsoft Office and G Suite; organizational and time management skills; diplomacy and tact; willingness to work evenings and weekends; ability to work long hours; and lift at least 15 pounds.

Preferred: Four or more years relevant experience; experience in client-service/hospitality/event industry.

Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws.

Salary: Commensurate with experience

This is a regular, exempt, 40 hour per week position.

Salary: Commensurate with experience

Advertised: Pacific Standard Time
Applications close:

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