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Program Coordinator, EMBA and PKE Program Administration

Apply now Job no: 499350
Work type: Restricted
Location: West LA Campus
Categories: Graziadio Business School, Academic Support, Administrative/Office Support

The purpose of this position is to facilitate the operations of the Executive MBA (EMBA) as well as the Presidents and Key Executives MBA (PKE) programs at the Graziadio Business School through careful stewardship of resources, excellent student support, and effective coordination with internal and external constituents, both domestic and international.

This position directly supports the University's mission and strategic plan advancing the student learning by providing a top tier learning environment and community at our regional campuses. The academic administration of this position ensures superior scholarship by following each students’ progress and making sure that the EMBA and PKE students are on track to graduate. In doing so, this role will expand Pepperdine's reach to strengthen students' lives for purpose, service, and leadership.

Duties

  • Food and Beverage/Hospitality: Coordinate on a weekly basis the food catering and classroom assignments for each given cohort at our regional campuses where the EMBA and PKE programs are being taught. The coordination and support is to provide a high quality and seamless educational experiences for our stakeholders, the students.
  • Academics: Collect, process, and follow-up with appropriate departments on various academic and administrative requests submitted to the Program Office (e.g., student enrollment, withdrawals, term cancellations, transfers of credit, grade changes, and other petitions). Specifically, ongoing throughout the trimester and academic year, this role monitors the academic journey of approximately 125 executive students. In doing so, the role is responsible for enrolling all students each trimester, monitoring student grades, and if needed, send warning/probation/dismissal communication. Maintain student records in the data management system (PeopleSoft). Update student records when there are changes, such as a leave of absence or dismissals. Review the population report for attrition reporting while ensuring that students are properly coded for the given trimester.
  • Finances: Prepare and submit credit card reallocation and substantiation for approval to the Finance Department. In doing so, this would require working with various vendors and stakeholders in obtaining and processing receipts. Assist with program budget management and operational expenditures by setting up purchase orders and requisitions, preparing expense reports, performing monthly credit card reconciliations, and other financial transactions Provide Program Office budget support by tracking resource allocation, processing requisitions and reimbursements, reconciling expenditures, and handling transactions with approved vendors.
  • Operations: Provide support to instructors as needed. Manage incoming messages and inquiries on behalf of the office, including communications by email, phone, in person and social media; perform other duties as assigned. Supports the day-to-day operations of EMBA and PKE programs with respect to student management, and student/faculty relations and services. Acts as a liaison between vendors, Pepperdine Admissions, and Student Services units. Administer daily office operations, including financial accounts management, events coordination, mailings, inventory maintenance, supplies ordering and document management.
  • Perform other duties as assigned.
  • Uphold University mission through work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required: Bachelor's degree required, along with superb organizational skills and keen attention to detail. A strong customer service orientation is a must. Minimum two years of experience supporting administrative functions in an academic environment. Ability to organize and arrange work, manage multiple projects to meet priorities, schedules, and service request deadlines.

Excellent interpersonal, written, and verbal communication skills, with a strong customer service orientation. Ability to work effectively with diverse groups internally and externally at all levels of an organization.

Effective problem-solving skills, attention to detail, and a focus on quality. Must possess strong PC skills, including expertise with Microsoft Office and many Google Suite products (Docs, Forms, Sheets, etc.).

Must be able to use the copier, printer, scanner.

Must have reliable transportation.

Preferred: Three (3) or more years of experience supporting academic programs in a fast-paced, high-volume setting. Basic understanding of budget and data management systems.

Effective written and verbal communication skills. Strong time management and multitasking abilities. Experience with computer-based student administration systems. Familiarity with budget preparation and credit card reallocation systems. Experience using PeopleSoft (or comparable university records system), Qualtrics, Constant Contact, Zoom, and learning management system such as Sakai.

Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. Qualified applicants with criminal histories will be considered for employment in compliance with all applicable laws

This is a Restricted, Nonexempt, 40 hour per week position.

Salary: Commensurate with experience.

Advertised: Pacific Standard Time
Applications close:

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