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Business Services Specialist

Apply now Job no: 499974
Work type: Regular
Location: Malibu Campus
Categories: Administrative/Office Support, Other, Business Services, Human Resources

The Business Services Specialist manages the operations for the office of the Associate Vice President for Human Resources and Business Services and assists with various projects within the division. Bringing excellence to all aspects of work and providing exceptional service, this position works directly with multiple departments, including Human Resources, Special Programs, Real Estate Operations, Graduate Campuses, and Business Services (which includes Dining Services, Corniche travel, campus bookstores, and the Villa Graziadio hotel).

The Business Services Specialist ensures a seamless and professional environment conducive to world-class service and high achievement. Serving as the first point of contact for colleagues and guests, as well as communicating on behalf of the division and University, this position employs hospitality, organization, and efficiency. The Business Services Specialist is responsible for the timely administration of routine processes, as well as the overall function of the dynamic office environment. 

Though the Business Services Specialist primarily provides support to the Associate Vice President for Human Resources and Business Services, the position also supports the entire Chief Business Officer division. As a member of the division’s central administrative team, the Business Services Specialist helps meet departmental goals and priorities through collaboration, initiative, and follow-through. This position works directly with colleagues and vendors to communicate priorities, write reports, draft proposals, host events, complete projects, and otherwise assist as needed.

The Business Services Specialist embodies and helps establish a model workplace culture that promotes Pepperdine’s mission, vision, and strategic plan; pursues excellence in every aspect of its work; promotes collaboration and unity; attracts, engages, and retains the best employees; and honors each individual team member, among others. This position reports to the Project Manager for Business Services.


  • Manage office operations (process vendor payments, credit card billing, recharge forms, and reconciliations; manage timecards; manage files; formulate and maintain spreadsheets and databases; interface with departments and outside vendors; coordinate travel arrangements; review incoming mail; maintain office supplies, equipment, and the break room; etc.).
  • Provide hospitality and professionally communicate on behalf of the office (greet guests; coordinate lunches and meetings; provide first level of service on the phones; handle inquiries and direct all inquiries to the appropriate party promptly and efficiently; compose professional and correspondence; prepare and send invitations; host parties and well represent the division at various events; professionally interact with positions at all levels; etc.).
  • Assist with projects, reports, assignments, and events within the division (maintain, prioritize, and administer a high level and complex task management system; develop, review and edit presentations; prepare documents; write and edit reports and communications; benchmark and research data; oversee event set-up, registration, management, and take-down; provide assistance to the Emergency Operations Committee, etc.).
  • Manage office calendars (help manage the calendars for multiple people in the division, which requires interaction with both internal and external executives and assistants, as well as consultants, to coordinate a variety of complex meetings; utilize discretion, organization, and planning to ensure smooth time management within the division; communicate promptly regarding urgent and changing priorities; etc.).
  • Complete other duties as assigned.
  • Uphold the University mission through all work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications


  • Bachelor’s degree
  • Three years of professional or educational experience in related fields or faith-based higher education
  • Passionate commitment to Pepperdine University and its mission, vision, values, and goals
  • Commitment to the highest ethical standards, with personal and professional character and integrity beyond reproach
  • Collaborative approach to work with a demonstrated ability to build relationships with a variety of personalities and work styles
  • Excellent oral communication skills
  • Superior written communication skills
  • Superior discretion and confidentiality
  • Exceptional organization, planning, and time management skills
  • Appropriate sense of urgency and responsiveness
  • Ability to meet deadlines and manage competing priorities
  • Ability to quickly learn new processes and procedures and adapt to assignment changes
  • Ability to work both independently and as part of a team
  • Creative and solutions-oriented approach to problem solving
  • Superior attention to detail
  • Exceptional aptitude for customer service
  • High levels of initiative and a proactive approach to work
  • Commitment to excellence in every aspect of work
  • Joyful and optimistic demeanor, with the inclination to smile and laugh
  • Familiarity and knowledge of Microsoft Office (Excel, Word, PowerPoint)
  • Familiarity and knowledge of Google suite
  • General office familiarity with printers, scanners, copiers, phone systems, fax machines, etc.


  • Familiarity with Pepperdine University
  • Experience or background in faith-based higher education

Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws.

This is a Regular, Nonexempt, 40 hour per week position.

Salary: Commensurate with experience.

Advertised: Pacific Daylight Time
Applications close:

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