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Academic Support and Resource Specialist - Religion and Philosophy & Social Science

Apply now Job no: 500311
Work type: Regular
Location: Malibu Campus
Categories: Seaver College, Administrative/Office Support, Academic Support

This Academic Support and Research Specialist joins a team of four in Seaver College who provide instructional, scholarly, and academic support to Seaver College faculty and students. The types of support include helping with college- and department-specific pedagogical and research tools (hardware and software), supporting data analysis in faculty research, supporting division projects such as the annual major equipment purchasing, and software training for students. In addition, alongside our department of Information Technology, the team provides backup support on Sakai (learning management system), Zoom, Panopto, classroom technology, and basic computing. This is an exciting opportunity to work closely with faculty to advance academic excellence and student success across Seaver College and within the unique aspects of its eight academic divisions.


  • SUPPORT & TRAINING: Support-- Support the teaching and scholarship of faculty in the Religion and Philosophy & Social Science divisions. Proactively identify difficulties encountered by faculty and staff in use of instructional technology and scholarly tools in these divisions. Assist faculty and divisions with purchasing, upgrading, installing, and maintaining specialized scholarly and instructional tools, including computing and technology resources. Find solutions for difficulties related to college- or division-specific instructional and scholarly tools. Coordinate with Information Technology (IT) for all IT-related support. Submit requests to IT for solutions related to university-supported software and equipment. Training--Develop and lead group training and conduct individual training with faculty, staff, and students on college- and division-specific instructional and scholarly tools, including computing and technology. Coordinate with IT individual and group training for faculty and staff on university-supported software and classroom technology.
  • COLLABORATION & COLLEGE PROJECTS: Provide excellent, compassionate, personalized, and timely support to faculty and students at Seaver College. Contribute collegially to the overall work of the ASRS team. Collaborate with divisional deans, meeting regularly. As requested, attend divisional meetings and provide academic support updates. Maintain good working relationships with Seaver College faculty and staff. Contribute to ASRS knowledge base. Assist college and divisions in implementing plans related to instructional and scholarly tools. Provide support for special projects as requested by Academic Support and Research Manager and/or Associate Dean for Student and Faculty Development. Take ownership of division special projects in divisions and follow through to completion. Implement college-wide academic and scholarly support practices. 
  • ADMINISTRATION: Maintain inventory lists of instructional and scholarly tools in the Religion and Philosophy & Social Science divisions in collaboration with the Academic Support and Resource Manager. Manage, maintain, distribute, and update such tools. Manage division projects (e.g. faculty/staff onboarding/offboarding, major equipment refresh, AV classroom refresh) in collaboration with Academic Support and Research Manager and IT. As required, supervise student employees in the area of instructional and scholarly support, including computing and technology resources. 
  • RESEARCH & ANALYSIS: Research, track, and report to Academic Support and Resource Manager on new instructional and scholarly tools adopted by division faculty and instructional needs communicated by faculty. Assist the college and division with identifying and analyzing multiple solutions (costs, risks, benefits, impact) and make recommendations. Research new and emerging instructional and scholarly tools and make recommendations. 
  • PROFESSIONAL DEVELOPMENT: As needed or required, engage regularly in individual professional development to remain current with work processes.
  • OTHER DUTIES Perform other duties as assigned.
  • MISSION Uphold University mission through work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required: Bachelor’s degree in a relevant field or equivalent experience; training in use of instructional and scholarly tools, including computing and technology. 2-3 years of relevant work experience supporting faculty in use of instructional and scholarly tools, including computing and technology; willing to work weekend and evening shifts on an as-needed basis. Demonstrates a working knowledge of instructional and scholarly tools in higher education. Demonstrates problem solving/troubleshooting skills. Attention to detail and follow-through.

Preferred: Strong background in educational technology. Degree, courses, or training in instructional technology and/or pedagogy. Degree or courses in Religion and Philosophy & Social Science. 2-3s year of experience in higher education and/or conducting training. Strong technical skills in supporting use of instructional and scholarly tools in higher education, including computing and technology. Experience with such tools related to the academic disciplines of Religion and Philosophy & Social Science. Excellent written and verbal communication skills. Excellent organizational and interpersonal skills needed to work effectively with a wide variety of internal and external constituents. Excellent decision-making skills and ability to work under pressure. Experience with emerging trends in instructional and scholarly tools.

Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws.

This is a Regular, Nonexempt, 40 hour per week position.

Salary: Commensurate with experience

Advertised: Pacific Daylight Time
Applications close:

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