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Financial Aid Advisor

Apply now Job no: 500646
Work type: Regular
Location: Malibu Campus
Categories: Seaver College

Responsible for counseling undergraduate and graduate students and maintaining electronic student files. Counsel and assist both prospective and current students/parents on the financial assistance process. Analyze FAFSA data, federal IRS tax transcripts and financial verification documents. Establish financial need and generate financial assistance packages including federal, state, institutional awards/loans accordingly. Perform verification on student files that are selected by the Department of Education. Process both departmental and outside awards, as well as state grants. Responsible for knowing and following policies and regulations pertaining to all federal, state, university, and private financial assistance, as applicable. Interact with departments to coordinate various student services. 


  • Responsible for managing approximately 30% of the undergraduate students financial aid files.
  • Assist with system testing.
  • Coordinate and process outside scholarship funds and departmental scholarships with other aid.
  • Generate financial assistance award packages for both prospective and current students.
  • Reply to emails from prospective and current students and families on a daily basis.
  • Audit files, run queries and reports on a regular basis.
  • Meet with students and families on a regular basis.
  • Resolve C-Flags related to Citizenship and Unusual Enrollment History.
  • Assist with federal/state reconciliations. 
  • Assist with updating office forms and brochures when needed.
  • Process Cal Grant awards electronically via the Webgrants web site.
  • Review and process Special Circumstance Appeals/financial documents for families who have extenuating circumstances.
  • Complete Federal R2T4 Process for students who withdraw from the university.
  • Pro-rate financial assistance awards for students enrolled less than full-time.
  • Audit student files for SAP after every semester.
  • Attend various Financial Aid conferences and workshops, participate in FA Webinars (in person or digital/live) events that we host for admitted students.
  • Serve on various Committees for our office.
  • Perform other various related duties as assigned.
  • Uphold the University mission through work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required: Bachelor's degree; 1 year or more financial aid experience; 2 years or more student services/customer service/office experience. Strong communication and public relations skills; ability to clearly articulate verbally and in writing; strong organizational skills; ability to multi-task/prioritize workload; highly detail-oriented; excellent grammar/writing skills; ability to function effectively/independently; complex problem solving and ability to work as a team player Microsoft applications, (MS Word, Excel, PowerPoint and Google Suite).

Preferred: Familiarity with PeopleSoft and Etrieve (document imaging software).

Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws.

This is a Regular, Nonexempt, 40 hour per week position.

Salary: Commensurate with experience.

Advertised: Pacific Daylight Time
Applications close:

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