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Case Manager

Apply now Job no: 500525
Work type: Regular
Location: Malibu Campus
Categories: Student Affairs, Administrative/Office Support, Other, Counseling

The Case Manager provides support case management services to Pepperdine University, especially those being served by the Student Title IX Coordinator and the Student Care Team. As a staff member in Student Affairs who works closely with students, this person serves as a Christian role model to students. With needed support in place, students are able to fulfill the University's mission and be strengthened for lives of purpose, service, and leadership.


  • Provide case management services for students served by the Title IX Coordinator and the Student Care Team. Will serve as a resource to other campus departments as needed. Engage in research to inform case management best practices. Travel as needed to support students in crisis. Participate in Student Affairs initiatives.
  • Participate in Student Care Team, Title IX meetings, and other collaborative efforts.
  • Document case management, maintain data, and provide reports regarding students receiving case management services. Intake-manage and assess incoming calls and referrals to SCT and Title IX.
  • Manage crisis situations and provide crisis intervention.
  • Identify and develop relationships and referral procedures with off-campus providers.
  • Interface with faculty, staff, and parents regarding students needing treatment plans, accommodations, or leaves. 
  • Facilitate Seaver 200 Course for first year students on a weekly basis (for seven weeks fall and spring terms), serve on the Residential Emergency Response Team.
  • Perform other duties as assigned.
  • Uphold University mission through work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required: Master's degree in social work, mental health, or other relevant field. 2 years of work experience, requiring case management or care coordination responsibilities. Strong ability to collaborate and work independently while keeping appropriate senior staff and SCT team informed. Stellar organizational skills, excellent oral and written communication skills. Ability to work well with college students, including those in distress. Capacity to manage under high pressured situations. Demonstrated ability to maintain confidentiality and professionalism. General office software experience

Preferred: Licensed social worker or other mental health professional. 3 years of case management experience in hospital setting or higher education. Demonstrated case management skills (assessment, coordinated care planning, service linkage, program development, outreach and training facilitation skills). Ability to recognize and maintain healthy professional boundaries among students and colleagues. Microsoft Office, Database maintenance, excel, powewpoint, Canva, ability to navigate social media platforms.

Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws.

This is a Regular, Nonexempt, 40 hour per week position.

Salary:  Commensurate with experience.

Advertised: Pacific Daylight Time
Applications close:

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