The Mail Services/Service Specialist 2 position provides valuable services to Pepperdine students, faculty, and staff. The timely and efficient management of mail and parcel processing is essential for Pepperdine students and University operations.

Duties

• Sort incoming US mail. Process outgoing US mail using the postage meter machine. Process incoming parcels for student, staff, and faculty distribution.
• Verify and balance the postage accounting system with postage meter use. Provide service at the retail window for customers to mail personal letters and packages. Process International mail for dispatch to vendors using a computer system.
• Fill in for Mail Services Service Specialist 1 position during their absence or vacation. Provide part -time coverage at West LA Mail Services. Oversee student employees in processing parcels for student distribution.
• Assist with the preparation of Bulk mailings for dispatch to the Postal Service.
• Operate University vehicles and equipment in the performance of mail services observing all safety policies and standards.
• Perform other duties as assigned.
• Uphold the Living Pepperdine standards in day-to-day work; participate in Daily Line-Ups and be able to articulate how the standards tie to daily work. Uphold University mission through work performed. Work collaboratively with team members and serve the University and community with a positive attitude. Approach work as a service ambassador to the community.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required: High school diploma. Six months of experience with processing mail using a computerized postage system. Experience working with the public. Process a valid California driver's license and provide a current DMV printout showing an acceptable driving record. Must be physically able to efficiently perform the duties of the position, which require arduous exertion involving prolonged standing, walking, bending, and reaching, and may involve the handling of heavy containers of mail and parcels weighing up to 70 pounds. Experience with processing mail using a computerized tracking system (Bear Tracks). Experience working with the public.

Preferred: Working knowledge of US postal regulations and ability to interpret postal regulations. Ability to lift and carry 70 pounds for short distances. Working knowledge of computer systems. Ability to communicate with staff, customers and supervisors. Ability to listen to and understand the information presented through spoken words and sentences. Work under tight deadlines and prioritize workloads. Ability to work around noisy equipment. Able to stand for long periods of time. Ability to work in a team environment. Some college education. Proficiency in MS Word, Excel and Adobe Acrobat, Google Gmail, Docs, and Sheets. Training in the proper operation of material handling equipment. Class "B" driver's license. Prior experience with mail equipment such as postage meters and bulk mailing machines and handheld PDAs.

Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws.

This is a Regular, Nonexempt, 40 hour per week position.

Expected Pay Range: $18 per hour 

The above pay range reflects what Pepperdine University reasonably expects to pay for this position at time of posting. Actual compensation may vary based on relevant factors such as work experience, market conditions, education/training, and skill level. In addition to base pay, Pepperdine offers a robust and highly competitive benefits package.