Systems and Data Administrator (Windows), Server Engineering
Job no: 501410
Work type: Regular
Categories: Information Technology, Technology
The System and Data Administrator implements and maintains Windows-based servers and applications along with other advanced infrastructure technologies which provide data, storage, computing, and other services to the University.
- Implements and maintains Windows-based servers and applications along with other advanced infrastructure technologies which provide data, storage, computing, and other services to the University.
- INFRASTRUCTURE AND RESOURCE ADMINISTRATION: Manages basic system and infrastructure services and resources, such as system backups/recoveries, Active Directory accounts, security, and groups.
- TRAINING AND SUPPORT: Provides first-tier technical support and troubleshooting of assigned servers and systems. Performs duties in a customer service environment and collaborates with IT colleagues to identify and resolve technical problems. Reviews and resolves trouble tickets and service requests. Creates and updates existing documentation for procedures in a clear and concise manner. Attends specialty councils such as the "Google Deciders" and "OCI Deciders" meetings.
- SECURITY AND MONITORING: Participates in the routine security assessment of assigned systems, applications, or services in coordination with the Information Security Office (ISO) and/or other IT colleagues. Participates in rotational on-call duties to monitor and respond to any after-hours alerts or issues.
- COMMUNICATION AND RELATIONSHIPS: Represents Pepperdine and IT in a professional manner when collaborating with internal and external stakeholders. Develops and maintains strong partnerships with campus personnel and departments, as well as with external vendors and service providers, to assure current and future operational success. Works with high integrity to maintain the trust of the University community.
- ADMINISTRATION: Reviews and submits regular, timely, and complete paperwork and processes, such as status reports, bi-weekly or monthly timesheets, assessments for mid-year and annual reviews, and other routine IT and University practices.
- COLLABORATION: Provides backup support and assistance to other team members. Collaborates with co-workers and University colleagues on departmental, division-wide, and institutional projects. Shares process information and makes informal recommendations on how to improve processes and overall job execution within the team/department.
- PROFESSIONAL DEVELOPMENT: Attends training sessions, vendor presentations, user group meetings, conferences, and seminars. Engages regularly in individual professional development-related activities to remain current with industry technology trends and work processes.
- COMMITTEES AND BEYOND JOB DUTIES: Volunteers to undertake tasks that stretch the employee's capabilities. Serves on various committees within the Information Technology division. Participates in external University committees. Performs other related duties as assigned.
- UNIVERSITY MISSION: Understands and supports the Christian mission of the University. Upholds the University mission through team, location, atmosphere, and work performed.
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Skills and Qualifications
Required: Associate's Degree in relevant field or at least two years experience in administering an Active Directory environment. Familiarity with Active Directory structure, solid understanding of IT fundamentals.
Preferred: Bachelor’s Degree in a relevant field or at least four years experience in administering an Active Directory environment. Experience with Active Directory structure, VMWare, SAN management.
Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.
Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws.
This is a Regular, Exempt, 40 hour per week position.
Salary: Commensurate with experience.
Advertised: Pacific Standard Time
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