The International Student Advisor provides advice to the Pepperdine community, as well as international students, on a broad spectrum of complex and sensitive immigration, visa, and employment issues and regulations. Participates in day to day administration and serves as the point of contact and Designated School Official (DSO) for international students and as the primary liaison to Seaver College or Graduate School faculty and administrators.
- Maintain advising caseload as a DSO and provide caseload assistance to fellow DSO advising staff on complex cases and during seasonally busy times; counsel students on how to obtain and successfully maintain their F-1 visa status during their enrolled, CPT, and OPT status with the University. Advise students regarding immigration related questions and connect students with University services and resources as needed.
- Serve as the unit's primary DSO contact for Seaver university administrators, including designing orientation sessions and workshops to promote Seaver student acclimation and success, providing holistic guidance to and advocating for students success with campus resources, and educating the Seaver community about unique benefits, as well as the roles and responsibilities, of hosting Seaver international students. Intentionally look for opportunities to build a meaningful community among international students to promote enduring alumni through continued relationships and fellowship.
- Assist with the standardization and centralization of student data, required documents, and interdepartmental policies in accordance with government, institutional, and OISS policies.
- Assist the unit with additional support to the front office experience for prospective and enrolled students to embody the OISS office values (warm, helpful, consistent). Assists as needed with the check-in process and appropriate responses to visitors and current student walk-ins, phone calls and office emails that are elevated for a staff level response. Manages Level 3 advising interns as needed.
- Stay updated on industry standards to implement and recommend best practices related to immigration, information systems, technology and communications via various professional development opportunities virtual, on and off campus. Perform other duties as assigned.
- Uphold University mission through work performed.
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Skills and Qualifications
Required: Earned Bachelor's degree at time of application, Experience living/working/studying abroad; Experience with F1 immigration advising; Demonstrated experience supporting or working with international students; Experience in the counseling of students in a higher education institution or in a high school environment; Must be a U.S. citizen or permanent resident and be able to serve as a DHS Designated School Official (DSO) with ability to pass required background check Attention to detail and accuracy; Effective communication and writing skills; Evidence of a collaborative work style; Exceptional interpersonal skills to aid in influencing change to improve the international student experience and workflow among units; Ability to prioritize tasks and manage time to comply with deadlines mandated by law, as well as deadlines based on and imposed by school calendars and students' schedules (including appointments with the government, travel plans, and emergencies that require immediate attention and action); Approachable and student-friendly demeanor; Ability to take direction and work independently Familiarity with immigration case management systems such as SUNAPSIS, FSA Atlas, or Terra Dotta.
Preferred: Degree in International Studies, Business, or Languages; Master's degree; 3+ years experience working with SEVIS (Student and Exchange Visitor Information System) international student advising, and international student services; Experience with PeopleSoft or other student information system; Significant international study experience and/or working with international populations
Outstanding communication skills including listening skills; Interest and experience in regulatory issues on federal, state, and local level (Department of State, Department of Homeland Security, Department of Labor, Social Security Administration, International Revenue Service, Department of Motor Vehicles) and cultural issues; Insight into the international student experience; Demonstrated cultural competency Advanced computer skills; Experience with immigration case management systems such as SUNAPSIS, FSA Atlas, or Terra Dotta.
Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.
Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws.
This is a Regular, Nonexempt, 40 hour per week position.
Expected Pay Range: $24.63 - $27.37 per hour
The above pay range reflects what Pepperdine University reasonably expects to pay for this position at time of posting. Actual compensation may vary based on relevant factors such as work experience, market conditions, education/training, and skill level. In addition to base pay, Pepperdine offers a robust and highly competitive benefits package.